下午2点收到邮件，按照步骤完成前11步，等待第二封邮件。
Dear Customer,
Thank you for writing us at Microsoft Office Live Support. My name is Tulsi Sharma and I am creating Service Request # 1108751392 to track concern.
In reference to your email, I understand that you want to transfer your domain name darao.net to another web hosting service provider. I valued the importance of your concern.
To transfer you domain to another web hosting service provider, you need to cancel your Microsoft Office Live account from us. Upon cancellation, we will provide you with the Domain Registration Key (DRK) and the steps to unlock manage and transfer your domain to other web hosting service provider.
You can cancel your account from your end. I am providing you the below mentioned steps to cancel your account from your end.
1) Open http://www.officelive.com
2) Click on Sign In
3) Enter your Windows Live ID and password
4) Click on Sign In
5) Click on Account Management from the center of the page
6) Now, click on 'Cancel your account' from middle of the page and follow the steps
7) Click on Next
8) Select the reason for cancelling by clicking in front of check box
9) Click on Next
10) Enter your alternate email address where you want the cancellation confirmation, in the blank space provided in front of "To alternate e-mail:"
11) Now, click on "Cancel this account"
Note: After cancelling your account from your end, you will receive Domain Registration Key of your domain within 24 to 48 hours.
However, if you want us to cancel your Microsoft Office Live account then in order to proceed with your account cancellation request, we will require your account details to verify the ownership of your Microsoft Office Live account associated with domain name muratguluk.com for privacy and security reasons:
1) First and Last name that is associated with your Microsoft Office Live account (Required)
2) Billing address associated with Microsoft Office Live account (Required)
3) Telephone number associated with Microsoft Office Live account (Required)
4) Year of birth associated with Microsoft Office Live account (Required)
Upon cancellation, you will no longer have access to email accounts created through your Microsoft Office Live account.
For your convenience, our support staff is available 24 hours a day, 7 days a week. If you have additional questions, concerns or need further assistance, please be sure not to change the subject line so that we can urgently address any remaining concerns.
You may be selected to receive a survey. Your feedback is valuable to us as we are very interested in hearing about your support experience. Should you receive a survey, we appreciate you taking the time to respond.
Regards,
Tulsi Sharma
Microsoft Office Live Support
